Ettevõtte transpordisüsteemi digitaliseerimine AS Hansa Candle näitel
| dc.contributor.advisor | Maas, Rene | |
| dc.contributor.author | Dimitrijev, Ragne | |
| dc.date.accessioned | 2024-01-04T09:29:37Z | |
| dc.date.available | 2024-01-04T09:29:37Z | |
| dc.date.issued | 2024-01-05 | |
| dc.description.abstract | Diplomitöö „Ettevõtte transpordisüsteemi digitaliseerimine AS Hansa Candle näitel“ eesmärgiks oli leida ettevõtte vajadustele sobilik transpordihaldusplatvorm, mis võimaldaks läbi digitaliseerimise muuta transpordiprotsesse ressursisäästlikumaks ning läbipaistavamaks. Digitaliseerimine on kõikides sektorites tõusutrendis ning tänu digitaalsetele lahendustele on ettevõtetel võimalik parandada teenuse kvaliteeti ning saavutada seeläbi väga oluline konkurentsieelis. Autor kasutas diplomitöös nii kvalitatiivset kui kvantitatiivset uurimismeetodit. Ettevõtte töötajate hulgas viidi läbi küsitlus, et kaardistada transpordiprotsesside kitsaskohad ja nende valmidus seoses tööprotsesside digitaliseerimisega. Samuti võrreldi ja analüüsiti kolme transpordihaldusplatvormi, milleks olid Cargoson, Unifaun ning Cargo Keep. Et leida ettevõttele sobilikuim platvorm, leiti praeguse transpordikorralduse analüüsi ning küsitluse käigus saadud tulemuste põhjal platvormi valikuks vajalikud kriteeriumid. AS Hansa Candle transpordiprotsesside parendamiseks on oluline, et oleks olemas ühtne süsteem, kust on võimalik vedudest ülevaadet omada nii ostu-, müügi- kui ka laoosakonnal. Tänu ühtsele süsteemile on võimalik tööjaotust paremini planeerida ning et vedusid efektiivselt teostada peab olemas olema võimalus kauba laadimisi kellaajaliselt planeerida. Samuti on tähtis, et platvormi oleks võimalik üles laadida veoettevõtetega kokkulepitud hinnakirjad ning lisaks peab olema ka võimalus esitada hinnapäringuid alternatiivsetele vedajatele. Veel peab olema võimalus integreerida transpordihaldusplatvorm ettevõttes kasutuseloleva ERP-süsteemiga ning ka määratud ajaperioodide kohta aruandluste tegemise võimalus. Viimaseks kriteeriumiks on see, et vedusid oleks võimalik läbi platvormi reaalajas jälgida ning vajaduse korral vedudes muudatusi teha. Transpordihaldusplatvormide võrdluse ja analüüsi tulemusena selgus, et valimis olnud platvormidest vastas kõigile ettenähtud kriteeriumitele Cargoson. Antud tarkvara võimaldaks kõikidel osakondadel omada vedudest ülevaadet, tänu millele oleks võimalik muuta kaupade laadimist ja mahalaadimist efektiivsemaks. Samuti võimaldaks tarkvara hoida tööprotsessides kokku nii rahalist kui ajalist ressurssi ning tööülesandeid optimaalsemalt planeerida. Diplomitöö käigus ei olnud tarkvara kasutusele võtmine võimalik, seoses sellega, et ettevõttes oli tipphooaeg. Platvormi kasutusele võtmine ning integreerimine ettevõttes kasutuseloleva ERP-süsteemiga võtab aega ning nõuab harjumist ning seetõttu leidis autor, et parim aeg Cargoson loojatega ühendust võtta, et planeerida testperiood, oleks siis, kui tööd on vähem, sest platvormi testimine nõuab töötajate poolset aega, panust ja valmidust. Autor jõudis järeldusele, et tänu digitaalsele transpordihaldustarkvarale oleks ettevõttel võimalik enda ressursse paremini planeerida ning keskenduda enda põhitegevusele. Tänu transpordiprotsessides toimuvatele muutustele seoses tarkvara kasutuselevõtuga paraneks ettevõtte osakondade vaheline suhtlus ning töötajate tööefektiivsus. Samuti oleks kauba laadimisprotsess sujuvam ning tänu võimalusele omada kauba liikumisest täielikku ülevaadet, paraneks ka klientide rahulolu. | |
| dc.description.abstract | Digitalization is one of the most influential changes in society, including in the logistics sector. New technological solutions have created oppurtunities to make processes data-based, ensuring higher quality services for all parties. Digitalizing work processes requires time and financial resources but on the other hand it offers benefits that significantly simplify the company´s work. The aim of the thesis „Digitalization of transport system in AS Hansa Candle“ was to find ways how to optimize data exchange between work departments and make transportation processes more transparent and efficient through digitization, also to minimize manual work. The goal was to find transport management software that would make work processes more resource efficient. Author used both qualitive and quantitive research methods to collect data. A survey was conducted to map the bottlenecks in AS Hansa Candle´s current transportation system and also to find out employees opinion and readiness about digital solutions. Based on the analyzsis of the current transport processes and the bottlenecks that were mapped as a result of the survey, the following criteria were important when choosing transport management software: • overview of transport orders for all departments in company; • the possibility of scheduling loading and unloading; • possibility to integrate software with AS Hansa Candle business software; • possibility of uploading price lists of transport partners; • possibility to submit inquiries also to other transport companies; • possibility to create several users within the company; • possibility to track the cargo and if needed, to make changes in the route; • opportunity to download statistics related to the transport. To find the most suitable platform for AS Hansa Candle, author decided to analyze three transport management softwares – Cargoson, Unifaun and Cargo Keep. Unfortunately analyzing showed that Unifaun does not offer the chance to submit price inquiries to transport companies that the company did not have the fixed price list with and also with this software it would not be possible to schedule loading times. Also the studies showed that with Cargo Keep it would not be possible to schedule loading times and to upload price lists of transport partners. Furthermore, it does not have the possibility to integrate the platform with AS Hansa Candle busines software which is a downside as in that way the manual work with data would continue. The study revealed that the only platform that met all the criteria was Cargoson. Author believes that Cargoson software would help all departments as everyone would have a chance to keep track of the orders. Sales and purchasing department would know exactly for which orders the transport has been organized and for what time, also warehouse would have an exact overview that who and when will pick up the order. This would help to plan work tasks better and more efficiently. Due to the fact that during the thesis the company had a peak season, it was not possible to start a test period with Cargoson. As the integration of Cargoson with the business software that is used in the company takes time and requires getting used to, author found that the best time to get in touch with the developers of Cargoson would be between January and June, as this is the time when it is not so busy in the company. Also during that time the employees would have more time to get used to the new digital solution. Author came to the conclusion that thanks to the digital transport management software the company would be able to plan its resources better and focus more on their core business. With the changes that would take place in the transport processes thanks to the software, the communication between different departments of the company would improve. Also, as the work tasks would be planned more efficiently the loading process would get smoother. As a result of organized transport system in the company and the fact, that the company would have a complete overview of cargo movement, customer satisfaction would also improve which is beneficial for the company. | |
| dc.identifier.uri | https://dspace.tktk.ee/handle/20.500.12863/4914 | |
| dc.language.iso | et | |
| dc.publisher | Tallinna Tehnikakõrgkool | |
| dc.subject | Transport::Logistika::Infosüsteemid logistikas | |
| dc.subject.other | Transport ja logistika | |
| dc.title | Ettevõtte transpordisüsteemi digitaliseerimine AS Hansa Candle näitel | |
| dc.title.alternative | Digitalization of Transport System in AS Hansa Candle | |
| dc.type | lõputöö |